Last Updated: September 28, 2026
Welcome to the AYFY Support Center. AYFY helps you stay mindful of your GLP-1 injection cycle, optimize meal timing, and notice your personal satiety signals.
Contact Support
- Email: support@wavemediastudios.com
- Developer: Wave Media Studios LLC
- Address: 135 Riverside Pkwy, Suite 2P, Austell, GA 30168, United States
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM ET (Response within 24–48 hours)
When reporting a bug, please include:
- Your device model (e.g., iPhone 15 Pro, Samsung Galaxy S24).
- Your operating system version (e.g., iOS 18, Android 15).
- A brief description of what happened, with screenshots if possible.
Frequently Asked Questions (FAQ)
How does the Gastric Readiness Gauge work?
The Gastric Readiness Gauge tracks how your digestive comfort typically varies across your weekly GLP-1 injection cycle. On days immediately following your injection, the gauge suggests smaller, nutrient-dense portions. As your cycle progresses, it dynamically updates your comfort thresholds. This is general guidance for your personal tracking and is not medical advice.
What are before and after meal photos for?
Taking a photo before and after you eat lets the AI Vision Engine estimate what portion of your meal you completed. AYFY connects that volume with your 2-hour Satiety Sage check-in so you can learn which portions leave you feeling comfortable on your GLP-1 journey. This is for your personal tracking and is not medical advice.
How do I correct a meal scan?
If the AI Vision Engine misidentifies a meal, you can rename it or add details (for example, "grilled chicken, not fried"). AYFY sends your correction along with the meal photo to Google Gemini to re-score the meal. This only happens if you've allowed AI meal analysis.
What are the limits on AI food scans?
During the initial 7-day reverse trial, accounts receive up to 5 AI Vision Engine scans per day. On the free tier, accounts receive 3 scans per day. Subscribing to AYFY Premium unlocks unlimited daily scans.
How do I restore my subscription?
In the App, navigate to Profile → Settings and tap "Restore Purchases." As long as you are signed into the same Apple ID or Google Play account used during purchase, your AYFY Premium status will reactivate automatically.
How do I cancel an active subscription?
Subscriptions are managed directly by Apple or Google:
- iOS: Open Settings on your device → Tap your Apple ID name → Subscriptions → AYFY → Cancel Subscription.
- Android: Open Google Play Store → Profile Icon → Payments & Subscriptions → Subscriptions → AYFY → Cancel.
How do I permanently delete my account and data?
You can delete your account and all meal data directly inside the App under Profile → Account → Delete Account, or submit a request on our public Account Deletion Portal.
Can I track my weight?
Yes. Log your weight anytime in the app to see your weight trends over time. If you use a smart scale, you can enter the reading from your scale's app.