Last Updated: September 29, 2026
Application: AYFY
Developer: Wave Media Studios LLC
Address: 135 Riverside Pkwy, Suite 2P, Austell, GA 30168, United States
Policy Compliance: Apple App Store Guideline 5.1.1(v) & Google Play User Data Policy
At Wave Media Studios LLC, we provide full transparency and control over your personal information and logged wellness data.
Method 1: Immediate In-App Deletion (Recommended)
If you have the AYFY app installed:
- Open AYFY and tap Profile in the bottom navigation bar.
- Select Account (or Account Settings).
- Scroll down and tap Delete Account.
- Review the deletion warning and type "DELETE" into the confirmation field.
- Confirm. All meal photos, logs, check-ins, and account profiles are immediately and permanently purged from active production databases. A minimal, de-identified consent record is retained as described below.
Method 2: Web Deletion Request (If App is Uninstalled)
If you have uninstalled the App or cannot access your device, submit a manual request:
- Email: support@wavemediastudios.com
- Subject Line:
AYFY Account Deletion Request - Information to Include:
- The email address associated with your AYFY account.
- Your approximate account creation date.
- A statement confirming you request permanent account and data deletion.
We will send a confirmation link to verify account ownership. Once confirmed, all records will be permanently purged within 30 days, except the de-identified consent record described below.
Notice Regarding Paid Subscriptions
Deleting your AYFY account does NOT automatically cancel recurring subscriptions managed by Apple or Google. You must cancel active subscriptions directly within your Apple ID or Google Play Store account settings to prevent future billing.
Data Retention & Purge Matrix
| Data Category | Action Upon Deletion | Retention Period |
|---|---|---|
| Personal Profile (Name, Email, Profile ID) | Permanently Purged | Immediate (0 days) |
| Meal Photos (Before & After) & Uploads | Permanently Purged from Storage | Immediate (0 days) |
| Nutritional Logs & Check-In History | Permanently Purged from Database | Immediate (0 days) |
| Weight Logs | Permanently Purged | Immediate (0 days) |
| Consent Records | De-identified (no health data, no readable email) | Retained up to 3 years for legal compliance |
| Push Notification Identifier | Removed from OneSignal | Immediate (0 days) |
| Profile & Onboarding Data (birth date, sex, height, medication, dose) | Permanently Purged | Immediate (0 days) |
| Encrypted Backups | Overwritten on rolling schedule | Within 30 days |
| Financial / Purchase Tokens | Anonymized receipt token | Retained up to 7 years (tax/statutory requirement) |

